Customer Service | Contact Us Liquid error: Could not find asset snippets/weglot_hreftags.liquid

Contact us

Customer Service

You can contact us via:
  • Email -

  • Available:
    Mon-Fri: 9.00-17.00 (BST)
    Bank Holiday hours may differ

    Customer Service tip:
    If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

  • Your order number or proof of purchase/receipt
  • Your phone number
  • A photo/video of the defective item(s)
  • The product batch code – More information on batch codes can be found here

  • *Whilst we treat each case uniquely, we do adhere to a consistent guarantee policy in order to protect both ourselves and the customer against invalid claims. We therefore require proof of purchase and batch codes to be provided when contacting us.

    Press & Wholesale

    PR & Media:

    Wholesale & Trade: