Customer Service | Contact Us | Joseph Joseph EU

Contact us

Customer Service


You can contact us via:
  • Email - info.eu@josephjoseph.com
  • Live Chat - Start a chat with our team

    Available:
    Mon-Fri: 10.00-18.30 (CEST)
    Sat: 11.00-17.00 (CEST)

    Customer Service tip:
    If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

  • Your order number or proof of purchase/receipt
  • Your phone number
  • A photo/video of the defective item(s)
  • The product batch code – More information on batch codes can be found here

  • This information will help us to resolve your query promptly.

    Press & Wholesale


    PR & Media: pr@josephjoseph.com

    Wholesale & Trade: sales@josephjoseph.com