Covid-19 | Joseph Joseph EU

Important customer information regarding COVID-19

The health and wellbeing of our customers and staff is our priority during this challenging time. We have made a few important changes to allow us to remain operational online and continue delivering from our website.

Consumer Care

We are currently operating with a reduced staff in our consumer care team. Rest assured all queries will be answered but there may be an extended delay as we work through enquires.

Warehouse & Web Dispatch

Orders via the website are continuing as normal and to our standard delivery terms. Orders over £30 continue to receive free shipping.

Returns & Refunds

Returns to our website are extended to 60 days from when you receive your order. Returns and refunds sent back to our warehouse will be processed as normal.

Free delivery on orders 50€ and over

Minimum 2-year guarantee across all orders

Free returns with Paypal